Refund policy

We accept return or refund requests only under the following conditions:

  • Item received is damaged, defective, or not as described

  • Request is made within 7 days of delivery

  • Photo or video evidence is provided

To start a return or refund request, please email us at cudlostore@gmail.com with your order number and issue details.

We do not accept returns for:

  • Change of mind

  • Incorrect sizing (please refer to sizing charts before ordering)

  • Delays caused by shipping carriers

If your refund is approved, the amount will be automatically returned to your original payment method. Please allow up to 10 business days for processing.